Terms & Conditions

This website is operated by Reboot for product information, journal content, customer support, and New Zealand direct online orders.

By using this website, you agree to use it lawfully and not interfere with site functionality, security, availability, or other customers.

Direct checkout on this website is available for New Zealand shipping addresses only.

Customers in Indonesia, India, the UAE, or other non-New Zealand markets may be shown local marketplace, distributor, or retail options instead of native checkout.

Product availability, pricing, and approved purchase channels may change without notice and can vary by market, retailer, distributor, or marketplace partner.

All prices shown for New Zealand checkout are listed in NZD unless stated otherwise.

Orders are processed securely through Stripe, and payment must be authorized and accepted before an order is confirmed for fulfilment.

We may decline, cancel, or refund an order if payment fails, a shipping address is outside New Zealand, fraud or misuse is suspected, or the order cannot be fulfilled safely or lawfully.

Shipping timeframes, delivery estimates, and service coverage are explained on the Shipping & Delivery page.

Delays caused by couriers, public holidays, incorrect addresses, payment review, or events outside our control may affect final delivery timing.

Our approach to returns, damaged goods, and refund eligibility is described on the Refund Policy page.

Orders placed through third-party retailers, distributors, or marketplaces outside the official New Zealand checkout flow are subject to the refund and service policies of the original seller.

Nothing in these terms limits your rights under applicable consumer laws.

Product information, blog content, and educational material on this website are provided for general information only.

Always read the product label and speak with a qualified healthcare professional when you need personal advice.

All trademarks, visuals, copy, and other site materials belong to Reboot or its licensors.

You may not reproduce, copy, or republish website content without prior written permission.

For order help, customer support, or policy questions, contact [email protected].

We may update these terms from time to time by publishing the revised version on this page, and continued use of the website means you accept the updated version.