Privacy Policy

If you place an order, sign up for updates, or contact us directly, we may collect your name, email address, shipping details, and message content.

We may also collect technical data such as browser details, page usage, and basic analytics to improve website performance and customer experience.

We use personal information to process orders, provide support, send service messages, and improve the website.

We do not sell personal information to third parties.

Payments are processed securely through Stripe, and service notifications may be sent using trusted providers such as Resend.

We only share data with providers when it is necessary to complete payment processing, communication, delivery support, or site operations.

If you buy through an approved third-party marketplace or distributor outside New Zealand, your purchase and payment data may also be handled under that seller's own privacy and checkout policies.

We keep customer and order information for as long as needed to provide support, maintain business records, and meet legal obligations.

When data is no longer required, we aim to delete or anonymize it in a secure manner.

You may request access, correction, or deletion of personal data by contacting [email protected].

Policy updates will be published on this page with a revised effective date.