Shipping & Delivery
Direct-checkout shipping rules, delivery timing, and address requirements for New Zealand orders.
Open pageCustomer Support
Contact us.
Questions about a New Zealand order, delivery timing, refund eligibility, or approved purchase routes? Send one clear message with the details below for the fastest review.
Support email
[email protected]Include your order number, purchase email, and a short summary of the issue. If something arrived damaged or incorrect, attach a photo so the team can review it faster.
Purchase coverage
New Zealand checkout, approved local partners elsewhere.
Official direct checkout is available for New Zealand shipping addresses only.
Customers in other active markets may be routed to approved marketplace, distributor, or local retail partners instead.
Policies
Shipping, refunds, and store rules.
These pages cover delivery timing, refund requests, privacy, and the terms behind buying from Reboot.