Shipping & Delivery
Direct-checkout shipping rules, delivery timing, and address requirements for New Zealand orders.
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Questions about a New Zealand order, delivery timing, refund eligibility, or approved purchase routes? Send one clear message with the details below for the fastest review.
Support email
[email protected]Include your order number, purchase email, and a short summary of the issue. If something arrived damaged or incorrect, attach a photo so the team can review it faster.
Purchase coverage
New Zealand checkout, approved local partners elsewhere.
Official direct checkout is available for New Zealand shipping addresses only.
Customers in other active markets may be routed to approved marketplace, distributor, or local retail partners instead.
These pages cover delivery timing, refund requests, privacy, and the terms behind buying from Reboot.
Direct-checkout shipping rules, delivery timing, and address requirements for New Zealand orders.
Open pageDamaged parcels, order issues, approved refunds, and what we need to review requests quickly.
Open pagePrivacy, checkout conditions, and the rules that apply when using the Reboot website.
Open page